Returns at Zaltas Gallery are easy! If you are not satisfied with your purchase, you may return your item(s) for in-store or online merchandise credit only. Your credit is good for 2 years from the date of purchase! If you return or exchange an item, we require it be returned within 7 business days from the date of shipment.
Before returning an item please call us at914-777-7304and we will issue you a Return Authorization (RA) number. Returns will be accepted on items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear.
Special or custom orders may not be returned. Zaltas Gallery reserves the right to accept returns on special and custom orders, if we feel the situation warrants it. Special and Custom orders returned under warranted circumstances may require a restocking fee of up to 20%.
RETURN SHIPPING & INSURANCE
For your protection, we suggest returns being shipped are insured using FedEx, UPS, or USPS Express or Priority Mail. The package will be returned to its original sender if the RA number is not included on the box or if the box has been damaged or tampered with. Return shipments are the responsibility of the customer.
Once your item(s) has been received and accepted, your Zaltas Gallery credit will be issued. To purchase items online using your credit please call914-777-7304.